Refund Policy

Refunds are not given for change of mind.

If you consider an item faulty or not as described, please contact us at oakliandco@gmail.com . Please send a full description of the fault and photos. If a representative of Oakli and Co agrees that there could be a fault, the item must be returned to Oakli and Co within 14 business days. The postage must include tracking. Either a refund minus postage fee, store credit or a product exchange (if available) will be provided.
If an item is faulty or not as described, you MUST contact Oakli and Co within 14 business days of receiving item/s.
Refunds can only be given via the original payment method.